LATAM PWI Field Service Engineers Manager
Core
Managing a team of contributors and supervisors to deliver on-site hardware, systems, sub-systems, and application support to customers in accordance with contractual service agreements.
Role type
Senior Field Service Engineers Manager
Builds
On-site hardware and application support delivery programs
Domain
IT Hardware Field Services
Deliverable
client delivery
Required skills
Field Service Management, Budget Management, Talent Management, Process Improvement, Cross-functional Collaboration, Risk Mitigation, KPI Definition, Resource Allocation, Strategic Planning, Client Engagement
Preferred skills
ITIL Certifications, Chemistry, Electrical Engineering, Electromechanics, Electronics, Operating Systems, Test Equipment, Preventive Maintenance, Commissioning, Hand Tools, Environment Health And Safety, Safety Standards, Technical Training, Technical Services, Technical Support, Automation, Customer Relationship Management, Customer Support, Key Performance Indicators (KPIs), Strategic Thinking, Prioritization, Resilience, Team Management, Customer Centricity