Application support
Core
Provide L2/L3 application and production support, monitor system streams, and resolve complex production issues for enterprise applications.
Role type
Application Support Specialist
Builds
Enterprise application workflows and production systems
Domain
Enterprise IT / Digital Transformation
Required skills
L2/L3 support, production monitoring, troubleshooting, code fix application, software patching, software upgrades, NT Certification, packaging, deployment, stakeholder management
Preferred skills
ITSM frameworks, enterprise monitoring tools, cloud-native foundations, AI coding assistants
Technologies
Enterprise applications, cloud-native environments
Responsibilities
Monitor production streams and system alerts; Troubleshoot and resolve production issues including job failures; Apply code fixes and software patches; Manage software upgrades, NT Certification, packaging, and deployments; Collaborate with business partners to resolve queries; Ensure compliance with business and IT requirements. (via careerplan.io/jobs/45-004-CE-279-application-support)
Seniority
Mid-level, hands-on IC
