Public Sector Process Manager
Core
Own moderately complex operational processes, collaborate with stakeholders to improve processes, and maintain accurate documentation.
Role type
Process Manager
Builds
Operational processes (configuration, quote, deal coordination, bid management, margin analysis, revenue recognition, invoicing, sales reporting)
Domain
Public Sector / Sales Operations
Required skills
Accounting, Auditing, Business Operations, Business Process, Data Analysis, Finance, Key Performance Indicators (KPIs), Lean Six Sigma, Process Improvement, Project Management, SAP Applications, Workflow Management
Preferred skills
Certified Sales Operations Professional (CSOP), Agile Methodology, Automation, Change Management, Continuous Improvement Process, Supply Chain
Technologies
SAP Applications
Responsibilities
Own moderately complex operational processes, Collaborate with various stakeholders to align processes with organizational goals, Maintain and update process documentation, Implement quality control measures and conduct audits, Generate comprehensive reports on process performance, Provide input and recommendations for process enhancements and automation, Address and resolve moderately complex operational issues, Focus on enhancing customer satisfaction, Evaluate and recommend technology solutions, Develop expertise in relevant areas
Seniority
Mid-level, hands-on IC