IT Support Intern
Core
Deliver seamless tech support to the team by troubleshooting hardware, software, data, and communications issues to ensure systems run smoothly.
Role type
IT Support Intern
Builds
Internal IT infrastructure and user support services
Domain
Industrial facilities / IT Operations
Required skills
Hardware troubleshooting, Software installation and configuration, Network device setup, Vendor support coordination, Data privacy compliance (HIPAA), Documentation management
Preferred skills
Analytical thinking, Written communication, Oral communication, Team collaboration, Self-motivation
Technologies
Windows, Mac, Mobile devices, Printers, Peripherals, Spreadsheets, Databases
Responsibilities
Answer software and hardware support calls, Install and update software on PCs and mobile devices, Set up and troubleshoot new hardware, Deploy and maintain computers using standard processes, Research and order approved computer products, Design and update spreadsheets and databases, Provide basic onboarding and user training, Participate in system testing and issue analysis, Maintain documentation of procedures and assets, Support compliance with privacy practices including HIPAA, Assist with security and compliance audits
Seniority
Intern