Clinical Outreach Liaison
Core
Build and manage a network of hospital systems, EDs, and outpatient providers to create a consistent pipeline of qualified referrals for severe mental illness care, while personally walking patients through the warm handoff into care.
Role type
Community Liaison (Business Development & Patient Advocacy)
Builds
Referral pipeline and patient intake for severe mental illness care
Domain
Healthcare / Severe Mental Illness / Outpatient Care
Required skills
Healthcare business development, referral management, provider partnerships, territory building, patient advocacy, CRM management, market analysis, stakeholder engagement, rapid response coordination, written and verbal communication
Preferred skills
Existing familiarity with Los Angeles healthcare landscape, experience in medical device or pharma sales, B2B account management
Technologies
CRM tools, Google Suite, Slack
Responsibilities
Build and manage a target list of referral partners across hospitals and community centers; Run systematic, recurring outreach to existing partners; Prospect and activate new referral sources; Re-engage lapsed or dormant referral sources; Represent Amae at community events and health system meetings; Personally manage the warm handoff for referred patients by meeting them in the hospital, at home, or in the community; Maintain complete, accurate, real-time CRM records of every touchpoint and referral; Report weekly on pipeline health, conversion, and account-level risk
Seniority
Mid-level, quota-carrying IC