Peer Support Specialist (CORE Guide)
Core
Provide peer support and care coordination for individuals with serious mental illness (SMI) and/or substance use disorder (SUD) to improve health outcomes and reduce inappropriate healthcare utilization.
Role type
Peer Support Specialist (Core Guide)
Builds
Behavioral and physical wellness outcomes for individuals with SMI/SUD
Domain
Behavioral health and social services
Deliverable
client delivery
Required skills
Lived experience with SMI and/or SUD, State Peer Recovery certification (or eligibility), Valid driver's license, Proficiency with smartphone and computer technology, Empathy and compassion
Preferred skills
Direct in-person outreach experience, Recovery education and coaching expertise, Community Health Worker (CHW) credential, Knowledge of trauma-informed approaches
Technologies
Email, messaging services, apps, telehealth platforms
Responsibilities
Conduct community outreach in homes, shelters, hospitals, and emergency departments; Schedule appointments and take vitals; Act as primary point of contact for engagement; Address social determinants of health and facilitate access to resources; Assist with care coordination and post-discharge needs; Document encounters and participate in case reviews; Perform telephonic outreach
Seniority
Individual Contributor, entry-to-mid level