Professional Customer Support - Casual Hours
Hybrid
Core
Deliver exceptional customer service and resolve enquiries for internal and external customers across multiple channels.
Role type
Customer Support Specialist
Builds
Customer support operations for a premium outdoor-living brand
Domain
Outdoor living / Home improvement
Deliverable
client delivery
Required skills
Customer service, multi-channel communication, telephone etiquette, time management, prioritization, adaptability
Responsibilities
Handle customer enquiries with empathy and a solutions-focused mindset, maintain professional phone manner, manage competing priorities in a fast-paced environment, collaborate with team to elevate service standards