Client Relationship Manager
Core
Prospecting and building relationships with clients at all levels to support their strategy with end-to-end legal services.
Role type
Client Relationship Manager (Sales/Business Development)
Builds
End-to-end legal services solutions for clients
Domain
Legal services / Professional services
Deliverable
client delivery
Required skills
Solution sales, value-based selling, account planning, stakeholder management, sales funnel management, contract negotiation, revenue forecasting, CRM management
Preferred skills
B2B sales, SaaS sales experience, Salesforce proficiency, network in Queensland legal teams
Responsibilities
Own account planning and present solution-based selling to new and existing customers; Develop and maintain account plans for priority clients; Uncover new business opportunities and fill the sales funnel; Prioritise accounts/prospects to achieve sales objectives; Create and execute client engagement plans; Pitch prospects and utilise industry contacts; Identify customer business needs and map to solutions; Lead coordinated sales pitch delivery; Monitor market developments to identify opportunities; Maintain opportunity pipeline in Salesforce; Lead commercial offer and contract negotiations; Own revenue performance within allocated portfolio