Manager, Vault Operations (Wed - Sat)
Core
Manage daily operations for a collectibles vault, including intake, authentication coordination, inventory control, and outbound fulfillment for physical trading cards and memorabilia.
Role type
Senior IC operations manager (collectibles/vault)
Builds
Physical collectibles inventory flow from vaulting to live commerce
Domain
Sports collectibles, e-commerce logistics, high-value goods handling
Required skills
Operations management, team leadership, inventory control, process improvement, WMS/ERP proficiency, data analytics, stakeholder management, safety compliance
Preferred skills
Lean/Kaizen/Six Sigma, e-commerce logistics, high-value goods handling, digital-physical hybrid operations
Technologies
WMS, ERP, Microsoft Excel, data analytics tools
Responsibilities
Manage daily operations across vaulting, inventory control, and fulfillment; oversee inbound/outbound workflows for physical collectibles; maintain alignment with third-party partners (authentication, grading, logistics); monitor KPIs (turnaround time, accuracy, quality); lead and develop a team of operations specialists; implement operational improvements and document SOPs; coordinate with Product and Customer Experience teams; ensure compliance with security and safety standards; oversee audits and physical inventory reconciliations.
Seniority
Manager, hands-on IC with people management