Senior Fulfilment Executive
Core
Managing end-to-end logistics and operations for diamonds and gemstones, including inbound/outbound shipments, inventory control, and returns processing.
Role type
Senior Fulfilment Executive (Logistics & Operations)
Builds
Nivoda Express fulfillment operations and physical stock management for the global jewelry industry
Domain
Jewelry industry + Logistics/Supply Chain
Deliverable
physical/clinical work
Required skills
Logistics operations, supply chain management, inventory auditing, shipment coordination, data analysis, Excel (pivot tables, VLOOKUP), SOP creation, process improvement
Preferred skills
Diamond/gemstone industry experience, customs regulations knowledge, BI tool usage, carrier relationship management, AI tool usage
Technologies
Excel, ThoughtSpot, Trevor, Claude
Responsibilities
Manage inbound and outbound shipments and documentation; Coordinate with suppliers for drop-offs and collections; Own end-to-end fulfillment lifecycle from QC to dispatch; Manage physical stock of diamonds and gemstones including audits; Handle returns and shipment exceptions; Generate operational reports on volumes and carrier KPIs; Create and maintain SOPs for the fulfillment function
Seniority
Senior, hands-on IC
