Fulfilment Executive – Thailand
Core
Own end-to-end fulfilment operations for diamonds, gemstones, and jewellery, including collecting from suppliers, preparing shipments, tracking carriers, and processing returns.
Role type
Fulfilment Executive (Logistics & Operations)
Builds
Physical shipments of high-value jewellery and gemstones
Domain
B2B diamond and jewellery marketplace
Deliverable
physical/clinical work
Required skills
Logistics operations, inventory management of high-value goods, carrier coordination, customs clearance, discrepancy identification, return processing, administrative task management
Preferred skills
Diamond/jewellery quality control (QC) experience
Technologies
Nivoda platform, Brinks, UPS, FedEx tracking systems
Responsibilities
Manage day-to-day fulfilment operations, coordinate with suppliers on collection, identify product discrepancies, create inter-hub and last-mile shipments, liaise with carriers and customs, process customer returns, assist customer support with shipping queries
Seniority
Individual Contributor, operational execution
