Strategist, Agent Development (Spanish speaking)
Core
Partner with Product Managers and Engineers to scope, build, and ship AI agents handling thousands of daily customer conversations.
Role type
Agent Strategist (Product Strategy & Conversational Design)
Builds
AI agents for customer experience platforms
Domain
AI / Customer Experience / Conversational AI
Deliverable
production ML models | product features
Required skills
Product strategy, conversational design, stakeholder coordination, data-driven insights, project management, technical understanding of software development
Preferred skills
Degree in CS/Engineering/Mathematics, MBA, experience at intersection of technology and operations
Technologies
AI agents, conversational AI platforms
Responsibilities
Advise customers on AI strategies, design and refine conversational AI agents, drive execution of complex agent development projects, coordinate across technical and non-technical stakeholders, contribute strategic insights to internal decisions
Seniority
Mid-to-Senior, hands-on IC with strategic scope