ServiceNow - ServiceNow FSO Architect (CTA) - Manager - Tech Cons - Open Location
Core
Senior ServiceNow Technical Architect leading the design, architecture, and delivery of advanced Financial Services solutions (Payments, Fraud, Complaints, Disputes) for regulated organizations.
Role type
Senior IC ServiceNow FSO Architect (CTA) / Manager
Builds
Advanced ServiceNow solutions for Financial Services clients
Domain
Financial Services / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified Implementation Specialist (CSM), Suite Certification FSO Insurance Professional, Suite Certification FSO Banking and Wealth Management Professional, hands-on ServiceNow development, solution architecture, workflow design, integration patterns, security architecture, performance optimization, team leadership, client consulting
Preferred skills
Financial Services domain expertise, compliance-driven process experience, executive communication
Technologies
ServiceNow, Case management, Workflow orchestration, APIs, Card networks, Core banking systems
Responsibilities
Lead end-to-end technical design of ServiceNow disputes solutions, define technical architectures for workflows, integrations, data, and security, guide technical implementation activities across delivery teams, act as escalation point for complex technical challenges, balance speed of delivery with architectural integrity, lead technical discussions with customers and stakeholders
Seniority
Senior, hands-on IC with management responsibilities
