Senior ServiceNow Architect
Core
Designing and implementing enterprise technology solutions for service management and workflow technologies to enable product delivery.
Role type
Senior ServiceNow Architect
Builds
Enterprise service management, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation
Domain
IT Service Management / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow enterprise systems architecture, regulated environment experience, solution evaluation, architectural design, risk assessment, vendor management, roadmap planning
Preferred skills
Master's degree or PhD, experience in Pharma/regulated industries
Technologies
ServiceNow, Service Portal, Catalogs, HR, CSM, GRC
Responsibilities
Develop discipline strategy aligned with business objectives, provide architectural leadership and design guidance, ensure quality through risk assessment and mitigation, partner with stakeholders to translate requirements, review and evaluate solution options, mentor team members, shape vendor relationships, ensure adherence to security and compliance policies, contribute to multi-year roadmaps
Seniority
Senior, hands-on IC with strategic leadership