Senior Business Travel Consultant - Flexible Shift
Core
Handle business travel bookings, amendments, and cancellations for corporate clients via live chat, phone, and email, focusing on quality service and client relationship development.
Role type
Senior Business Travel Consultant
Builds
Travel itineraries and expense management solutions for enterprise clients
Domain
Travel technology / Corporate travel management
Deliverable
client delivery
Required skills
Galileo or Amadeus GDS expertise, air fare and ticketing proficiency, client communication, autonomous problem solving, mentoring
Preferred skills
proactive problem solving, flexibility with split shifts
Technologies
Galileo, Amadeus, GDS systems
Responsibilities
Handle travel bookings, amendments, and cancellations; Arrange flights, car rentals, and hotels; Manage client communications via live chat, phone, and email; Work autonomously on client enquiries and maintain GDS queues; Mentor junior team members and quality-check their work; Develop client relationships throughout the travel lifecycle