VP, Global Shared Services
Core
Define and lead global HR Shared Services strategy, overseeing operations across the full employee lifecycle to ensure consistency, quality, and scalability.
Role type
VP, Global HR Shared Services
Builds
Global HR service delivery models, scalable processes, and HR technology ecosystems
Domain
Human Resources / Global Operations / Cybersecurity (Proofpoint)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, global operations leadership, process optimization, HR technology ecosystem management, data governance, compliance management, organizational scaling, stakeholder partnership, change management, financial acumen
Preferred skills
Experience in tiered Shared Services models, self-service implementation, case management, SLA-driven environments, digital enablement, analytics-driven decision making
Technologies
HRIS systems, case management platforms, self-service portals, data analytics tools
Responsibilities
Define and lead global HR Shared Services strategy, oversee HR operations across the full employee lifecycle, establish and manage service delivery standards including SLAs and KPIs, develop multi-year roadmaps to modernize and scale HR shared services, build and lead a high-performing global HR Shared Services organization, partner with HR centers of excellence and cross-functional leaders
Seniority
VP, strategic leadership & organizational scaling