Head of People Operations

AmsterdamRemoteFull-time2026-10-21

No visa sponsorship

Core

Build and run a distributed People Operations hub model across six global locations to own the full employee lifecycle and deliver an excellent people experience.

Role type

Senior IC Head of People Operations (Distributed Hub Model)

Builds

Autonomous People Operations hubs in NL, ES, AM, BR, US, and Remote

Domain

Global Tech / SaaS / Start-up

Deliverable

production ML models

Required skills

Distributed team leadership, Multi-country employment frameworks, OKR cascade management, Change management, Systems thinking, AI-native operations, Stakeholder management, Cross-cultural judgment

Preferred skills

Experience standing up new processes, Fast-scaling tech environments

Technologies

HRIS, AI automation tools, Self-service platforms

Responsibilities

Lead the Hub Model across all locations, Own Outcomes Not Process, Partner with Domain Leads, Build the Team, Manage Operational Realities, Build AI-Native Operations

Seniority

Senior, hands-on IC

About Manychat

Seed200 Employees

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.