Engagement Manager
Core
Bridge between sales and delivery teams to ensure enterprise clients understand implementation expectations and timelines.
Role type
Senior IC Engagement Manager (SaaS implementation)
Builds
Client onboarding and implementation plans for AI-powered maintenance and asset management platform
Domain
SaaS / Industrial Technology / Maintenance & Asset Management
Deliverable
client delivery
Required skills
client expectation management, stakeholder alignment, presales partnership, project management methodologies, business communication
Preferred skills
manufacturing/maintenance environment experience, Industry 4.0 principles, digital transformation knowledge
Responsibilities
Partner with sales during presales to explain onboarding methodology, lead transition from sales to implementation, monitor delivery progress, facilitate communication between internal teams and customers, manage changes or challenges during engagement
Seniority
Mid-Senior, hands-on IC
