IT Support
Core
Provide IT support for corporate infrastructure, user requests, and asset management to ensure proper working conditions and compliance.
Role type
IT Support Specialist
Builds
Corporate IT infrastructure and user productivity
Domain
Enterprise IT / Energy Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 10/11 Pro administration, Windows user administration, application installation and configuration, TPM 2.0 and BitLocker management, remote support tools, incident documentation, time management
Preferred skills
Risk Assessment, Linux administration, disk image creation and restoration, Agile Methodologies
Technologies
Windows 10/11 Pro, TPM 2.0, BitLocker
Responsibilities
Support and comply with corporate guidelines, maintain and safeguard corporate assets, propose best practices in the IT area, keep infrastructure and systems in proper working condition, attend to and resolve user requests, manage and execute tasks through completion, install and update software, maintain confidentiality of personal and corporate data, report to Technology and Software Management teams
Seniority
Mid-level, hands-on IC