Account Executive, Carrier Services
Core
Provide pre- and post-sales support, proposal assistance, and customer advocacy for carrier sales teams to generate additional revenue and manage customer relationships.
Role type
Account Executive (Carrier Services)
Builds
Carrier sales revenue and customer retention for wholesale telecom clients
Domain
Wholesale Telecom / Fiber Internet
Deliverable
client delivery
Required skills
Contract analysis, pricing management, solution recommendation, project management support, order provisioning, dispute resolution, customer training, sales prospecting
Preferred skills
Wholesale Telecom industry experience, Ethernet technology knowledge, Salesforce proficiency, multi-tasking, strategic thinking
Technologies
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Frontier internal systems
Responsibilities
Assist in proposal process, provide standard and ICB pricing, assist sales in revenue tracking, provide solution recommendations, assist with order provisioning, monitor dispute activity, train customers on system access, prospect for new sales opportunities, accompany sales managers to meetings
Seniority
Individual Contributor, mid-level support role