Account Manager, Seller
Core
Strategic customer partner guiding cannabis brand clients on the LeafLink marketplace and financial service solutions to drive adoption, efficiency, and growth.
Role type
Senior Account Manager (SaaS/FinTech)
Builds
Customer adoption of marketplace platform and financial services for cannabis sellers
Domain
Cannabis industry, B2B SaaS, FinTech
Required skills
consultative account management, revenue retention, cross-selling/upselling, technical solution demonstration, stakeholder management, data-driven problem solving, Salesforce CRM proficiency, travel management
Preferred skills
enterprise software or FinTech SaaS background, understanding of legalized cannabis landscape, operational payment cycle knowledge, inventory management expertise
Technologies
Salesforce CRM, LeafLink marketplace platform, financial service solutions
Responsibilities
Grow customer adoption and loyalty across the platform, manage multi-layer relationships with cannabis sellers and brands, meet quarterly engagement and revenue quotas, act as the voice of the customer to shape product strategy, track product tickets and customer updates, facilitate meetings with users of varying seniority levels, identify process improvement opportunities
Seniority
Senior, hands-on IC