Automotive Assistant Manager
Core
Overseeing all Service Department functions at a Car Care Center, ensuring effective store operation, managing performance of Service Advisors and sales associates, and driving profitability through high-quality automotive repair and maintenance services.
Role type
Automotive Repair Assistant Manager
Builds
Automotive repair and maintenance services, parts sales, and tire/battery services for AAA members
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Automotive repair expertise, team supervision and mentorship, operational management, quality control verification, customer communication, compliance with safety regulations, inventory and workflow organization
Preferred skills
ASE certification, advanced knowledge of PC-based automotive diagnostic software
Technologies
PC-based automotive computer equipment and diagnostic software
Responsibilities
Supervise and mentor Repair Technicians and Service Advisors; verify repairs and maintenance accuracy following manufacturer guidelines; manage communication between the Car Care Center and customers; organize work to maximize efficiency in vehicle movement and parts procurement; ensure compliance with OSHA, M.A.P., and state regulations; complete administrative paperwork including work orders and emission inspection details
Seniority
Mid-level management, hands-on operational leadership