日语电脑售后技术支持工程师
Core
Provide computer and IT software technical support to Japanese customers via phone.
Role type
Junior customer support specialist (IT)
Builds
IT solutions for end-users
Domain
Consumer electronics / IT support
Deliverable
client delivery
Required skills
Business Japanese (fluent), IT hardware/software knowledge, Office software proficiency, Communication skills, Problem-solving
Preferred skills
Understanding of Japanese culture, AI tool usage, Logical thinking
Responsibilities
Answer customer calls, Provide effective IT solutions within time limits, Handle customer inquiries
Seniority
Entry-level (2027 graduate)