Soft Services Manager
Core
Lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment.
Role type
Senior IC facilities management manager (soft services)
Builds
Safe, compliant, and efficient workplace environments for employees
Domain
Manufacturing / Semiconductor / Workplace Operations
Deliverable
physical/clinical work
Required skills
Vendor management, stakeholder coordination, workplace safety compliance, operational excellence, cost optimization, process improvement, audit management, AI tool application for project review
Preferred skills
Manufacturing, semiconductor, or large corporate environment experience
Technologies
Artificial Intelligence tools for cost and proposal review
Responsibilities
Manage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services; Oversee cafeteria, pantry, vending machines, landscaping, indoor plants, and employee amenities; Work with security team on operations, access control, emergency preparedness, and safety initiatives; Drive waste management, recycling, pest control, and sustainability programs; Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews; Support facility planning, workplace upgrades, layout changes, and infrastructure projects; Conduct audits to ensure compliance with safety, environmental, and operational standards; Identify opportunities for process improvement and cost optimization.
