Lead, Workplace Operations
Core
Own the end-to-end experience of the physical workplace, including systems, facilities, F&B, and safety across all hubs in Canada and the US.
Role type
Lead, Workplace Operations (Senior IC)
Builds
Safe, functional, and welcoming office environments that enable employees to do their best work.
Domain
Corporate Real Estate / Workplace Operations / Facility Management
Deliverable
physical/clinical work
Required skills
Workplace Operations strategy, vendor and contract management, budget ownership, physical space lifecycle management, workplace health and safety compliance, data-driven decision making, minor works and moves execution
Preferred skills
Activated vendor network, RFP process expertise, AI tool integration for reporting
Technologies
Ticketing systems, utilization/occupancy data platforms, AI tools for reporting
Responsibilities
Own the annual workplace operations roadmap and drive programs from planning to rollout; Run day-to-day operations for building systems, facilities, F&B, and physical space; Manage the maintenance and physical space lifecycle including preventive maintenance, capital planning, and refurbishments; Lead vendor sourcing, vetting, and performance management; Own the workplace operating budget and drive cost optimization; Establish and maintain a proactive workplace health and safety framework across all locations
Seniority
Senior, hands-on IC
