Head of APAC Client Services
Core
Lead and scale the Client Services organization for the APAC region, driving retention, commercial growth, and operational excellence for programmatic advertising clients.
Role type
Senior leadership (Head of Client Services)
Builds
Client service operations, regional team capability, and strategic partnerships in APAC
Domain
Programmatic advertising, digital media, adtech
Deliverable
client delivery
Required skills
Strategic leadership, team building, account management, stakeholder management, financial acumen, regulatory compliance, product feedback integration
Preferred skills
Experience with DSP platforms, automation/AI tools, diverse market navigation
Technologies
DSP platforms, automation tools, AI
Responsibilities
Lead and coach leaders to build lasting careers and deliver exceptional results; Drive retention and account expansion strategies; Partner with Sales on account planning and renewals; Meet with client executives and speak at industry events; Simplify regional workflows and track performance metrics; Coordinate with Legal/RevOps on data privacy regulations; Work with global teams to bring local market feedback into the product pipeline
Seniority
Senior, hands-on IC with leadership mandate
