Resident Customer Support Engineer (Onsite - Dallas, TX)
Core
Resident Customer Support Engineer acting as a product expert for VAST Data's Universal Storage platform, handling daily operations, escalations, and customer installations at the client site.
Role type
Senior IC Customer Support Engineer (Storage/Infrastructure)
Builds
VAST Data Universal Storage platform for machine learning and high-performance computing workloads
Domain
Enterprise IT infrastructure, storage, networking, and Linux systems
Required skills
Enterprise IT infrastructure, networking, storage solutions, Linux system administration, file systems, scale-out NAS, S3, high-performance computing, bash scripting, customer-facing pre/post-sale
Preferred skills
Hardware management, startup experience
Technologies
Linux, S3, NAS, bash
Responsibilities
Handle daily technical operations and manage escalations, perform customer installations/upgrades/field maintenance, consult on pre-sales and technical sales activities, lead customer review meetings, submit feature requests and bugs
Seniority
Senior, hands-on IC (via careerplan.io/jobs/43-001-A7-55F-resident-customer-support-engineer-onsite-dallas-tx-at-vast-data)
