Senior Client Success Partner - Inpatient
Core
Senior Client Success Partner managing complex healthcare client engagements from kickoff to ongoing success, acting as the primary link between Qventus and hospital stakeholders.
Role type
Senior Client Success Partner (Account Management & Engagement)
Builds
Qventus platform adoption and value realization for hospital clients
Domain
Healthcare operations / Hospital workflow optimization
Deliverable
production ML models
Required skills
Complex engagement management, Account management, Product management, Analytics, Healthcare consulting experience, Provider-side hospital operations knowledge, Quantitative and analytical skills
Preferred skills
Business development, Sales, Change management, Acute care patient flow knowledge, Experience working with product managers and engineers
Technologies
Qventus suite, Machine learning, Generative AI, Behavioral science
Responsibilities
Serve as owner for assigned accounts with limited oversight; Lead complex engagements with matrixed technical and operational teams; Build quarterly success plans with cross-functional teams; Drive engagement with the Qventus platform; Sustain buy-in from core users and executives; Identify new workflows and expansion opportunities; Create a customer base excited about Qventus.
Seniority
Senior, hands-on IC