Senior Workplace Experience Associate
Core
Operational backbone for physical workspaces and workplace experience, ensuring safe, functional, and culture-aligned office environments.
Role type
Senior IC workplace operations associate
Builds
Seamless office experiences, optimized space layouts, and efficient facility operations for global teams
Domain
Corporate real estate + workplace operations
Deliverable
physical/clinical work
Required skills
facilities management, vendor management, space planning, project management, health & safety compliance, process improvement, data reporting, cross-functional collaboration
Preferred skills
experience in high-growth tech or professional services, contract negotiation, office move/buildout leadership, automation implementation
Technologies
visitor management systems, room booking tools, ticketing platforms
Responsibilities
Oversee daily operations of NYC headquarters and hub offices; manage facilities vendors and budgets; plan and execute office layouts and workspace reconfigurations; champion employee experience initiatives (amenities, events); ensure compliance with OSHA, fire codes, and ADA; lead workplace projects (buildouts, renovations, moves); develop SOPs and implement automation; partner with People Ops, IT, and Finance on logistics and engagement; track workplace KPIs and present insights to leadership
Seniority
Senior, hands-on IC