Job
Core
Relationship Manager advising corporate and individual clients on banking onboarding, compliance, and payment matters.
Role type
Relationship Manager (Financial Services)
Builds
Client banking accounts and payment solutions
Domain
Financial Services / Banking / Compliance
Deliverable
client delivery
Required skills
Banking onboarding, KYC/KYB, corporate structure assessment, payment processing, high-risk client management, international compliance
Preferred skills
iGaming, Forex/CFD, crypto service providers
Technologies
None stated
Responsibilities
Manage client portfolio and act as main point of contact for banking matters, Assess clients' business models and ownership structures, Identify suitable financial providers based on client profiles, Guide clients through account opening and onboarding procedures, Review KYC/KYB and SOF/SOW documentation, Facilitate communication between clients and financial institutions, Support clients during periodic reviews, Assist with payment requests and investigations, Coordinate with internal departments, Maintain accurate client records and case statuses, Monitor cases to meet SLAs, Identify and escalate complex or high-risk cases
Seniority
Mid-Senior, hands-on IC