Customer Value Lead
Core
Own revenue growth (NRR) for enterprise accounts by driving expansion, retention, and upsell through deep stakeholder relationships.
Role type
Senior Customer Value Lead (Enterprise GTM)
Builds
Enterprise procurement and spend management platform
Domain
Enterprise SaaS / Procurement / AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise account management, executive stakeholder management, revenue growth strategy, complex organizational navigation, commercial negotiation, playbook creation, product feedback integration
Preferred skills
GTM experience, startup/scale-up background, six-figure ARR+ account management, influence without authority
Technologies
Omnea platform
Responsibilities
Own NRR quota covering expansion and retention; build multi-threaded relationships from procurement managers to CFOs; define commercial rhythms and processes from scratch; provide direct customer feedback to product and revenue leadership
Seniority
Senior, hands-on IC
