Shipping/RMA (Returned Materials Authorization) Coordinator
Core
Overseeing and streamlining the returns process for electrical distribution systems in a manufacturing environment.
Role type
RMA Coordinator
Builds
Efficient returns processing and vendor credit/replacement workflows
Domain
Manufacturing / Electrical Distribution
Deliverable
client delivery
Required skills
RMA process management, ERP system navigation (INFOR), manual material handling, vendor communication, cross-functional coordination, process improvement
Preferred skills
Warehouse/Shipping experience, forklift operation, manufacturing RMA background, supplier network management
Technologies
INFOR
Responsibilities
Processing and following up on open RMA orders, manually loading/unloading RMA orders from pallets or skids, confirming quality checks and documentation, communicating with vendors regarding returns or credit notes, assisting in the purchase process including sourcing and order placement, maintaining accurate vendor pricing and order files
Seniority
Mid-level, hands-on IC