Global Training Manager
Core
Lead the development, coordination, and delivery of global training programs for RPM's software solutions to support customer adoption and onboarding.
Role type
Global Training Manager
Builds
Global training programs, online learning content, and structured learning pathways for software products.
Domain
Mining industry enterprise software
Deliverable
product features
Required skills
Instructional design, Learning Management Systems (LMS), project management, stakeholder management, content development, facilitator guide creation, digital learning tools, global coordination, software functionality translation
Preferred skills
Experience with technical writers and subject matter experts, adult learning principles, new learning technologies
Responsibilities
Develop and manage global customer training program; Coordinate delivery of online and instructor-led training; Develop structured learning pathways; Maintain training materials as software evolves; Manage online training platform; Monitor training participation and feedback; Identify and implement new learning technologies.
Seniority
Mid-Senior, hands-on IC