Senior Customer Success Manager, Publishers
Core
Senior Customer Success Manager driving programmatic ad performance and client relationships for digital publishers.
Role type
Senior IC Customer Success Manager (Programmatic Advertising)
Builds
Ad placements and client reporting for digital publishers
Domain
Programmatic advertising, Digital Publishing
Deliverable
dashboards & analysis
Required skills
Data analysis, Client relationship management, Project management, Strategic reporting, Cross-functional collaboration, Technical troubleshooting
Preferred skills
Salesforce, Monday.com, Jira, Looker
Technologies
Salesforce, Monday, Jira, Looker, Excel, Google Sheets
Responsibilities
Analyze performance data to identify trends and opportunities, Manage client communications and relationships, Execute troubleshooting and expansion tasks, Create data-driven presentations to optimize client strategies, Collaborate with internal stakeholders to drive campaign outcomes
Seniority
Senior, hands-on IC