Customer Service Representative (Spanish & English)
Core
Provide first-level support to clients via live chat, email, and phone, serving as a bridge between the company and its clients.
Role type
Customer Service Representative
Builds
Client support interactions ensuring compliance with Cyprus and global regulations
Domain
Financial services / Trading platform
Deliverable
client delivery
Required skills
Spanish (fluent), English (fluent), live chat support, email support, phone support, financial markets knowledge, regulatory compliance
Responsibilities
Handle client requests for assistance with professionalism, balance customer interests with company requirements, ensure compliance with Cyprus and global regulations
