Job
Core
Provide first-level support to clients via live chat, email, and phone, serving as a bridge between the company and its clients.
Role type
Customer Service Representative
Builds
Client support interactions
Domain
Financial services / Trading platform
Deliverable
client delivery
Required skills
Spanish (fluent), English (fluent), customer service experience, financial markets knowledge, compliance awareness
Responsibilities
Handle client requests via live chat, email, and phone; ensure compliance with Cyprus and global regulations; balance customer interests with company requirements