Service Coordinator – Scheduling
Core
Control scheduling and coordinate job assignments for technicians across New South Wales to ensure efficiency and customer satisfaction.
Role type
Service Coordinator (Scheduling)
Builds
Facility service delivery for food production and hospitality clients
Domain
Facility Services / Hospitality
Required skills
scheduling, job assignment coordination, KPI monitoring, logistics management, invoicing, customer interaction
Preferred skills
SimPRO software familiarity
Responsibilities
Develop and maintain daily and weekly schedules for technicians, coordinate job assignments to meet targets, monitor work orders and KPIs, manage job-related logistics including parts ordering and invoice processing, handle phone inquiries and equipment deliveries, ensure punctual client interactions
Seniority
Mid-level, hands-on IC