Specialist Hire Controller
Core
Deliver customer-centric solutions by showcasing expertise in specialist equipment, managing hire schedules, and providing expert advice to customers.
Role type
Specialist Hire Controller (Customer Service & Operations)
Builds
Customer hire contracts, hire schedules, and tailored equipment solutions
Domain
Equipment rental / Construction & Industrial machinery
Deliverable
product features
Required skills
Customer service, Sales administration, Equipment knowledge, Contract coordination, Payment processing, Physical labor
Preferred skills
Mechanics interest, Adaptability, Time management, Safety procedures
Technologies
Reservation prompt script, Branch administration systems
Responsibilities
Assist customers over phone or in-person, Create and finalize hire schedules, Coordinate hire contracts, Process payments, Support branch team with equipment handling, Maintain branch facilities