Service Writer
On-site · United States
Core
Schedule equipment rentals, manage customer damage work orders, and drive sales for a construction equipment rental platform.
Role type
Service Writer / Sales Representative
Builds
EquipmentShare rental platform and customer relationships
Domain
Construction equipment rental
Deliverable
product features | client delivery
Required skills
customer relationship management, sales techniques, problem-solving, active listening, adaptability
Preferred skills
equipment sales experience
Responsibilities
Write customer damage work orders, order parts, and bill work orders; respond to inbound leads and guide customers through the rental process; expand customer base by building relationships with contractors; maintain existing customer relationships; resolve customer inquiries and complaints; develop new sales strategies.
Seniority
Mid-level IC