DevOps Support Engineer (Argentina)
Core
First-line support engineer for on-premise customer deployments, troubleshooting Kubernetes infrastructure and platform health.
Role type
DevOps Support Engineer
Builds
Self-hosted Arize deployments on customer premises
Domain
Cloud infrastructure and Kubernetes operations
Deliverable
Infrastructure support and troubleshooting
Required skills
Kubernetes troubleshooting, cloud provider familiarity (AWS/GCP/Azure), systematic issue diagnosis, runbook documentation
Preferred skills
Enterprise customer support experience, Helm charts management, networking concepts (DNS, TLS, proxies, firewalls)
Technologies
Kubernetes, AWS, GCP, Azure, Helm
Responsibilities
Triage and resolve on-prem customer infrastructure issues, monitor platform health via observability tools, diagnose configuration and networking problems in self-hosted environments, document resolutions for internal knowledge base
Seniority
Mid-level, hands-on IC