Senior Client Success Manager
Core
Senior Client Success Manager bridging client strategy, creator operations, and performance marketing to help global brands scale creator-led acquisition on social platforms.
Role type
Senior IC client success manager (creator economy)
Builds
Creator-led performance campaigns and revenue-driving advertisements for enterprise brands
Domain
Creator economy, performance marketing, social media advertising
Required skills
SaaS customer success, campaign management, influencer marketing, paid social (Meta/TikTok), performance metrics analysis, stakeholder management, data-to-insights translation
Preferred skills
Creator marketplace experience, influencer platform familiarity, e-commerce ecosystem knowledge (Shopify/TikTok Shop)
Technologies
Meta Ads Manager, TikTok Ads Manager, The Cirqle platform
Responsibilities
Manage client accounts and align campaign execution with growth objectives; Identify upsell and renewal opportunities; Educate clients on platform capabilities and collect feedback; Analyze campaign data to diagnose performance patterns and recommend optimizations; Produce post-campaign insights reports; Contribute to internal playbooks on creative guidance and creator vetting
Seniority
Senior, hands-on IC