Customer Service Operation - French Speaking
Core
Processing formal quotes and orders, interfacing with sales and customers to provide accurate information and solve problems, and serving as a liaison between customers and internal organizations.
Role type
Customer Service Representative
Builds
Pre-sales and post-sales customer service functions
Domain
Life science instruments and diagnostics
Required skills
SAP, Salesforce or CRM tools, Microsoft Office (Excel), English (fluent), French (fluent)
Preferred skills
Spanish, university degree
Responsibilities
Processing formal quotes and orders, Interfacing with sales and customers to provide accurate information, Serving as a liaison between customers and internal organizations, Managing and coordinating the end-to-end customer experience, Identifying and communicating process improvement opportunities, Performing routine administrative customer service duties