ServiceNow Technical Architect
Core
Lead the design, implementation, and optimization of complex, enterprise-scale ServiceNow solutions, defining the architecture roadmap and ensuring alignment with business strategy and security requirements.
Role type
Senior ServiceNow Technical Architect
Builds
Enterprise ServiceNow platform capabilities (ITSM, ITOM, HRSD, SecOps, App Engine) and complex integrations
Domain
IT Service Management / Enterprise Software Architecture
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow platform architecture, CMDB and CSDM data modeling, REST/SOAP API integration, DevSecOps practices, platform governance and standards, CI/CD pipeline design, performance tuning, security architecture
Preferred skills
CTA/CMA certifications, CSDM implementation, enterprise transformation leadership, AI/automation capabilities, cloud platform integration (Azure/AWS/SAP/Salesforce), TOGAF frameworks, ATO process support
Technologies
ServiceNow, IntegrationHub, MID Server, Flow Designer, Git, Azure DevOps, Jenkins, NIST, FedRAMP
Responsibilities
Define enterprise ServiceNow architecture roadmap, architect complex integrations, establish platform governance and development standards, conduct architecture and code reviews, lead platform lifecycle management, provide technical mentorship, collaborate with executive stakeholders
Seniority
Senior, hands-on IC with strategic leadership
