Senior Support Specialist Desktop Perplexity (London, Belgrade, Berlin)
Core
Provide expert technical troubleshooting and guidance for users of the Comet desktop browser application, translating user issues into scalable solutions for the AI-native browsing platform. (via careerplan.io/jobs/4014cd23-8155-49b3-a3c8-d1b3a7e75460-senior-support-specialist-desktop-perplexity-london-belgrade-berlin-at-perplexity)
Role type
Senior Support Specialist (Desktop)
Builds
Desktop browser application (Comet)
Domain
AI-native browsing / SaaS
Deliverable
client delivery
Required skills
technical support engineering, application development, AI tool usage, cross-functional collaboration, problem identification
Preferred skills
customer relationship building, cross-functional team performance improvement, deep-dive problem solving, multi-project prioritization
Responsibilities
Serve as dedicated technical resource for desktop browser users, partner with Enterprise/Mobile/Desktop teams to resolve issues, translate user learnings into scalable solutions, build relationships with key Enterprise users
