Guest Experience Host
Core
Front desk operations for resort/travel club guests, including check-in, registration, and local attraction information.
Role type
Front Desk Host
Builds
Guest check-in and registration workflows
Domain
Hospitality / Vacation Ownership
Deliverable
product features
Required skills
Front desk operations, Guest registration, Local area knowledge, Computer literacy, PMS system usage, Problem solving
Preferred skills
Hotel industry experience, PMS systems (Hirum, Fidelio, Opera)
Responsibilities
Greeting and registering owners and guests, Providing information on local area attractions, Completing department paperwork, Using communication equipment (telephones, computers)
Seniority
Individual Contributor
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