Customer Success Manager

Arlington, VA🌐 Remote💼 Full-time💰 $80,000–$80,000🗓 2026-09-10 → 2026-09-26

Core

Maintain and expand relationships with enterprise customers to ensure satisfaction, drive renewals, and achieve growth targets for a book of business exceeding €4M.

Role type

Senior Customer Success Manager (Enterprise Accounts)

Builds

Customer retention, account growth, and quarterly business reviews

Domain

Compliance, EHS, and corporate sustainability services for Fortune 500 businesses

Deliverable

client delivery

Required skills

Account management, contract negotiation, project management, cross-functional collaboration, CRM usage, stakeholder management

Preferred skills

Experience in SaaS, IT, or financial services, ability to lead solution development, industry event representation

Technologies

Jira, Confluence, SharePoint, CRM, Office Suite

Responsibilities

Manage a book of business >€4M including renewals and growth; lead onboarding and quarterly business reviews; act as central point of contact and liaison between client and internal teams; represent the company at industry events.

Seniority

Mid-Senior, hands-on IC

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About Enhesa

Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future.