Assistant Front Office Manager - Fixed Term
Core
Lead the Front Office team to maximize guest satisfaction and support strategic hotel development during a maternity leave cover period.
Role type
Assistant Front Office Manager (Fixed Term)
Builds
Front Office operations, guest experiences, and team performance at Ovolo Nishi hotel.
Domain
Hospitality / Hotel Management
Required skills
People management, operational supervision, rostering, P&L management, PMS proficiency, customer service leadership, stock management, social media engagement
Preferred skills
Opera PMS experience, Duty Manager background
Responsibilities
Energize, motivate, train, develop, and lead the Front Office team; Supervise operations and assist with duties to ensure smooth running; Conduct show rounds for guests and clients; Oversee guest requests including reservations and transportation; Manage rostering to meet business demand; Manage ordering of Front Office stock.
Seniority
Mid-level, hands-on IC