Guest Service Agent - Full Time/Part time
Core
Frontline hospitality role managing guest check-ins, room assignments, billing verification, and general hotel inquiries to ensure guest satisfaction.
Role type
Guest Service Agent
Builds
Guest experiences and operational hotel services
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
OPERA property management system, guest relations, billing verification, local area knowledge, room assignment
Preferred skills
Career growth mindset, self-motivation, fast-paced environment adaptability
Responsibilities
Support Guest Services team with operational tasks, assign rooms per guest requests, handle general hotel enquiries, verify and adjust guest billing, build customer relationships