Technical Support Specialist
Core
Frontline IT support ensuring corporate information systems and local office infrastructure function reliably for defense industry teams.
Role type
Technical Support Specialist (IT Operations)
Builds
Corporate hardware/software support, local office IT setup, network infrastructure maintenance
Domain
Defense / Aerospace / IT Operations
Deliverable
client delivery
Required skills
Linux administration, virtualization, engineering software support (CAD/PLM/CFD), Microsoft 365 & Active Directory, network equipment configuration (switches/firewalls), hardware diagnostics, user account management
Preferred skills
Remote support tools, user guide creation
Technologies
Linux, Windows, macOS, Microsoft 365, Active Directory, CAD, PLM, CFD, switches, firewalls
Responsibilities
Provide online/offline support for corporate hardware and software issues, perform initial diagnostics and restore devices/systems, set up new computers and office equipment, configure network equipment, manage user accounts and access permissions, monitor equipment performance and network operation, assist with equipment procurement
Seniority
Mid-level, hands-on IC
