Animal Nutrition & Customer Service Officer
Core
Drive customer engagement, support sales growth, and provide technical nutrition advice to livestock producers through on-farm visits.
Role type
Senior IC animal nutrition and customer support officer
Builds
Tailored feeding solutions and sales pipelines for livestock producers
Domain
Agriculture + Animal Nutrition
Deliverable
client delivery
Required skills
Animal nutrition expertise, livestock feeding systems knowledge, sales and relationship building, technical communication, farm risk assessment, regulatory compliance knowledge, data entry and reporting
Preferred skills
Stockfeed manufacturing experience, FeedSafe quality systems understanding, environmental/regulatory requirements knowledge
Technologies
Microsoft Office, business systems
Responsibilities
Conduct on-farm visits to assess livestock performance and recommend nutritional solutions; act as primary customer contact for technical support; build relationships with farmers and stakeholders; analyze customer purchasing patterns to support sales planning; assist with feed formulation accuracy and FeedSafe compliance documentation; complete farm risk assessments and maintain safety standards.
Seniority
Mid-Senior, hands-on IC